Most gyms lose 40% of new members within 30 days. Groe’s intelligent gym onboarding automates outreach, engagement tracking, and follow-ups to improve member retention.
The first 30–90 days determine whether a member becomes loyal or disappears. Without a structured onboarding process, staff rely on manual follow-ups, spreadsheets, and inconsistent communication. Groe automates the entire onboarding journey — giving every new member a guided experience that keeps them engaged, motivated, and returning to your gym.
Sync Groe with your existing member management platform.
Design automated sequences that guide new members through their first 30–90 days.
Launch outreach when members join, visit, miss workouts, or reach milestones.
Use dashboards to identify disengaged members before they churn.
Onboarding includes the early interactions and follow-ups that help new members feel confident using the facility—such as orientations, check-ins, introductions, and early engagement touchpoints. GroeFit focuses on visibility and follow-through rather than prescribing a single onboarding style.
GroeFit tracks onboarding completion signals based on your configured workflows and data from connected systems. When expected steps aren’t completed within a defined timeframe, the system highlights the gap so teams can follow up early.
No. GroeFit is designed to work alongside your existing CRM and onboarding workflows. It adds visibility and consistency without requiring teams to change tools or manually track progress.
No. GroeFit reduces manual effort by surfacing who needs attention and when. Instead of chasing checklists or spreadsheets, staff can focus on meaningful interactions with new members.