Advanced Analytics

Risk Analysis

Know Who's at Risk Before They Cancel
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Insights

Turn Invisible Churn Into Actionable Insight

Most members don’t announce when they’re about to leave — they simply change their habits. Fewer visits. Longer gaps. Dropping off routines. GroeFit translates these subtle shifts into a clear, easy-to-understand risk score so operators can focus attention where it matters most.

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Autonomous

A Clear Risk Score, Built on Real Behavior

GroeFit calculates a member risk score based primarily on visit frequency changes and engagement patterns. For example, a member attending five days a week who suddenly disappears for a full week may surface as higher risk — without requiring manual review.

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HOW IT WORKS IN PRACTICE

GroeFit’s Risk Score helps gym operators identify members who are quietly disengaging — before churn happens. By analyzing visit patterns and behavioral shifts, GroeFit surfaces early warning signs so teams can act with intention, not guesswork.

User Analytics

Simple Scores Your Team Can Actually Use

Risk scores are presented on a clear 1–100 scale, with customizable thresholds that define what “high risk” means for your business. No spreadsheets. No complex models. Just visibility your team can act on immediately.

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Creative Design

Support Members Before Disengagement Becomes Churn

Risk scores aren’t about labeling members — they’re about creating opportunity. By knowing who may need attention, operators can offer support, adjust programming, or reconnect members to the community before they mentally check out.

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Smart Coading

Focus Effort Where It Matters Most

Risk scores help teams prioritize attention without overwhelming staff. Instead of treating all members the same, GroeFit highlights who may need outreach now versus who is trending stable. This allows operators to focus conversations, coaching, and follow-up where they can make the greatest impact—without increasing workload or guesswork.

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Online Support

See Change Before It Becomes a Problem

A single visit doesn’t define risk—patterns do. GroeFit tracks how risk scores evolve over time, helping operators spot gradual disengagement, sudden drop-offs, or recovery after intervention. This context supports smarter decisions and helps teams understand what’s working and where additional support may be needed.

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See Member Risk Scores in Action

See how GroeFit helps gyms surface early churn signals and protect retention with behavioral insight.

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FAQs

Gain insights on how we operate

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sales@groe.solutions
What is the GroeFit Risk Score?

The GroeFit Risk Score is a simple, behavior-based indicator that highlights members who may be disengaging. It’s designed to surface early warning signs—such as changes in visit frequency—so operators can take proactive steps before cancellation occurs.

How is a member’s risk score calculated?

Risk scores are primarily driven by changes in engagement patterns over time, such as fewer visits or longer gaps between check-ins. The score reflects behavioral shifts rather than static member attributes or assumptions.

Can risk score thresholds be customized?

Yes. GroeFit allows operators to define what “high risk” means for their business. Thresholds can be adjusted based on membership type, usage expectations, or operational preferences.

Is this meant to replace personal relationships or staff judgment?

Not at all. Risk scores are designed to support staff—not replace human insight. The goal is to help teams focus attention where it may be needed, while still relying on relationships and context to guide outreach.